The Hop Inn - Bournemouth

Ron S

For the price we could not fault the Hop Inn, we stayed for 5 nights and were on the top floor ! The rooms were large , spotlessly clean and the staff were very friendly. We arrived an hour early and there was no problem checking in, the rooms are contemporary modern and cleaned daily. The location is fantastic and we managed to park every day however parking is limited to 3 spaces! The chip shop next door we couldn’t fault and we would definitely book again .

phoebe h

What i awful hotel and rude owner! |Visited this hotel this week and soon as we went to check in was sadly disappointed. ||We arrived early and decided to have breakfast. Things were fine, there was only one staff member who seemed a bit miserable but was doing everything including serving drinks, serving food, checking in customers, wiping tables, taking payments. If that was me doing everything i probably would not be walking around with a smile on my face. Breakfast was okay, was very small portions and the tea bags seemed cheap and tasted vile.||Went for a walk as it was too early to check in and decided to come back about midday. Approached the same staff member who has been there that morning. Again was just them doing everything and no other staff to assist. They seemed a lot happier and welcomed us back. ||We asked if we could go and see the room before paying, due to being let down a lot in the past and wanted to make sure we would be happy there. Staff member was more than happy with this and showed us our room. They told us when we were ready and if we were happy with everything, if we could check in and pay. We all agreed the room was perfect with 3 beds, tidy and we were more than happy to come down in pay we were just going to unpack and come straight down as we were heading out anyway.||About 3 minutes went by and we had someone aggressively knocking on our door. We opened it to a man who seemed to be very angry at us. He said "you all need to come downstairs check in and pay!" we were all very taken back on how he approached us and spoke to us. ||As we went down we explained to the staff member that we were unaware us looking at the room would be such an issue after saying to us it was fine. We decided to pull aside the man that approached us before and try and understand why he was so aggressive towards us.!||He was very angry at us and seemed to be trying to intimidate us, we are 3 woman on a family trip. He said we offended him and was not happy with us looking at the room and we should pay before entering the room. He said he was the manager, and he had a vile attitude. He was getting in our faces raising his voice to his customers. ||We tried to explain that we just wanted to check the room before paying and was he didn't care in what we were saying. all he cared about was us paying, staring at us with this disgusting look awaiting for us to pay. We were so taken back with how he was treating us and feel bad for the staff that work there to have such a vile manager. i hope you read this as You should really take a look at yourself in the mirror and see what a disgusting human you are. ||After a situation like that we didn't think much worse could happen. However that evening i decided to run a bath, oh i wish i didnt. As i ran the bath i notice how disgusting the water was! it was brown and couldn't believe our eyes. I ran it 3 times hoping it would clear up, oh how i was wrong and i gave up. we all brushed our teeth with bottled water we had as there was no way we were putting dirty brown water in our mouths! Do not drink that water there is seriously something wrong it it but after the situation we at before we didn't bother mentioning the dirty water.||When we were checking out the poor staff member who had witnessed the whole situation with the manager speaking to us the way he did. The staff member apologised for the way he had acted. Not the manager apologising, his staff for his behaviour.||Overall we would not be coming again and extremely disappointed.

Dashnee

Good location as in close to the beach and town centre. Lots of restaurants around. It's very noisy, though, as next to busy main road + you're staying above a pub. Our room was spacious enough. The bathroom was very disappointing. Sink clogged up. The shower is absolutely tiny, and you can't move in it. The shower door was broken so it wouldn't close properly. I can't wait to get home to have a proper shower. £450 for 3 nights, room only. I think we'll pass next time.

Rob Taylor

First time here won't be the last. Great atmosphere really good affordable food, top marks for sport on TV.
Very friendly and efficient staff. All round a very good experience. PS good pint if beer ?

J V

The hotel rooms were great, so spacious and actually clean. With hotels in a pub, they could be a bit dirty or old but this place was an exception. The location was great as it’s only a 7 min walk. I do recommend visiting the Japanese and the thai restaurant near by too.

amie bodenham

❌ AVOID!!!! ❌
Checked in and asked the guy on reception to see the room before we paid, room was clean and good for what we needed. We were going straight back out so dropped our bags and used the loo before going down to pay for the room. We took less than 5mins- we got a BANG on the door to be greeted with The owner-AGGRESSIVE, RUDE & IGNORANT! Telling us to pay for our room! We went down and I tried to ask him why he was so aggressive and rude and he continued…. I think he thought he could intimidate us as we are all female. We ate breakfast the morning we arrived and it was awful. Greasy. I have given the room 3 stars- it was clean and tidy and comfortable beds. I WILL NOT EVER go back! Warning to all women- the owner is clearly a man who thinks he can treat women like that!
Also- the bath water was brown!!!! And it’s very noisy in the morning. ❌ AVOID! ❌

Mel J

Come here twice now during our Bournemouth weekend. Once in the evening for a drink, and once for lunch. Staff are all incredibly friendly. Pub was busy so had a good atmosphere.
Lunch was really tasty! I had a cajaun chicken wrap which had lots of flavour and chicken cooked perfectly.

I can't comment on the rooms as we didn't stay here, but I will be giving it a go when we come back!

Richard Edwards

Just popped in with our little dog for a quick drink today. Have always enjoyed this venue but must say that they continue to raise the bar. Very clean, friendly efficient service. The outside seating area is really clean and empty glasses are cleared away instantly. The staff work.hard to ensure a pleasant experience and their efforts are greatly appreciated. Well done guys. Thank you.