The Mere Golf Resort & Spa - Knutsford

alison r

My partner and I visited the Spa on a Thursday for a Serenity Spa day. We were greeted at the reception by a friendly and welcoming member of staff, Sarah Jayne. She explained that we could use the spa, confirmed what time our treatments were booked, asked what time we'd like to take our afternoon tea and handed us towels and robes for our stay. The spa was excellent! The plunge pool was the perfect temperature and a good size, the steam room was amazing and the sauna was fabulous. I had a treatment and it was the best, Bethany knew exactly where the knots were and eased them out expertly. The afternoon tea was delicious and our dietary needs were attended to with ease - the warm scones were a delight for the taste buds. James and the team in the spa were all friendly, welcoming, and made the day feel very special. All in all it was a remarkable spa day.

Suzanne Hardy

We booked a spa day with afternoon tea for a treat for six of us before my sister wedding! What a lovely day.

The spa was immaculate, the team very friendly, helpful and professional. The pool area had plenty of space and different areas to use. We were also able to relax outside in the sunshine. We each had a 55 minute treatment which was heavenly. We were never rushed or neglected.

I would highly recommend.

trionajaneF

I bought a spa day at the Mere for a friend’s 40th. I wanted to write a review as the service and staff were so lovely at the Mere. The lady who did my treatment (massage and facial) was excellent and I felt thoroughly relaxed. All the reception and bar staff were friendly and very helpful. The place is really nice, well maintained and quiet. The changing rooms and general facilities are great. We had the best day. I would recommend the groupon spa deal (it includes afternoon tea and prosecco) very highly!

Carol Burt

Thoroughly enjoyed our girlie's event. We all loved our full body massage and chilling in the health spa. Afternoon tea was lovely and catered for my vegan lifestyle. I probably would have appreciated some fresh fruit. A definite booking once the hotel facilities have been completely renovated. One recommendation ripped, damaged towels, and robes do not reflect the quality standards of the spa.

Sam B

I have been a Health Club member for the past few months. The facilities are excellent, but what really separates The Mere from other places are the wonderful staff. They are so friendly and will do everything they can to make every visit feel special. This is embodied by James, whose levels of service are up there with the best I have experienced in hospitality. I would recommend him to anybody and the Health Club would not be the same without him. I hope he stays here for a long time!

Pattie Mistry

We used the spa facilities, and not the hotel. Afternoon tea and treatments were lovely. Changing room clean and ample room. However the dressing gown i had holes in it! Which I mentioned to a cleaner to get rid of it as let's the whole side down. My partner gown was fine. Think the spa generally needs to expand to offer more for the price. Staff were welcoming, and helpful. Our treatments were amazing, Emily and Alicia were fabulous.

Ldylou

We booked for afternoon tea and although the hotel itself is closed for a refurb, we still received the best treatment in a separate pop up restaurant on the hotel grounds. They made the interior look lovely and the staff were so friendly, I didn't take the lady's name who served us but she was so welcoming and looked after us well. It was our second afternoon tea at the Mere and we will definitely be returning.

Nicola Platt

I visited for a spa day with a couple of friends for a birthday treat for one of them. The reception staff were lovely, afternoon tea and staff in restaurant lovely. The spa area very basic. One sauna smelt really bad, another wasn’t on at all and the salt room didn’t appear to be doing anything, there looked like a place where a bowl of something should be but wasn’t. This meant there was 1 small sauna and steam room for everyone. I had either a facial or full body massage with the package. Once in the treatment room I selected the massage, the therapist didn’t seem very happy about it when I selected the massage and said it will just be a very light relaxing massage not a firm one. Then once on the bed I had my arms bent up at the sides of my head and the therapist said very sternly arms by your sides. I was really uncomfortable but didn’t feel like I could say. Her tummy was also completely resting on the back of my head during the treatment which made it even more uncomfortable. It was very clear she did not want to do the massage. It was extremely light and was very obvious that she couldn’t be bothered. I talked all the way through to pass the time and feeling of awkwardness. It most definitely was not an hour but I didn’t mind. She asked at one point if I get regular massages and I replied I own a salon so try to but not as often as I should. She commented that someone saying they were a therapist used to make her feel on edge but not any more. I wasn’t trying to make someone feel on edge I was just answering the question. The mere are getting lots of work done and I feel they are not keeping on top of the current facilities while this is being completed.