The Portcullis Hotel - Bristol

The Portcullis Hotel: A Comprehensive Overview

The Portcullis Hotel, located at 11 Horse St, Chipping Sodbury, Bristol BS37 6DA, United Kingdom, is a charming establishment that offers a range of amenities and services to cater to the diverse needs of its guests. It is a Hotel, Bed & breakfast, Pool hall, Pub, Restaurant, Tapas bar, Wine bar that prides itself on being LGBTQ+ friendly.

Specialties and Services

• Hotel: The Portcullis Hotel offers comfortable and well-appointed accommodations for guests seeking a place to rest and relax during their stay in Chipping Sodbury.
• Bed & breakfast: Guests can enjoy a warm and welcoming environment with a delicious breakfast served each morning.
• Pool hall: The hotel features a pool hall for those who enjoy a game of billiards or other similar games.
• Pub: The on-site pub offers a cozy atmosphere for guests to unwind with a pint or two.
• Restaurant: The hotel's restaurant serves a variety of delicious meals to satisfy any appetite.
• Tapas bar: For those who enjoy sharing small plates of food, the tapas bar is an excellent option.
• Wine bar: The wine bar offers a selection of fine wines to complement any meal or simply to enjoy with friends.

Other Points of Interest

In addition to its diverse range of amenities, The Portcullis Hotel is known for being LGBTQ+ friendly, making it an inclusive and welcoming destination for all guests.

Reviews and Opinions

With 198 reviews on Google My Business, The Portcullis Hotel has garnered a respectable 3.8/5 average opinion rating. Many guests have praised the hotel for its excellent service, clean and comfortable rooms, and lively atmosphere. One reviewer even noted that they received VIP-like treatment during their stay, further highlighting the exceptional customer service offered at The Portcullis Hotel.

Another guest mentioned that the nightlife at the hotel was electric, with music catering to all tastes. This speaks to the hotel's ability to create an engaging and enjoyable atmosphere for guests seeking entertainment and socialization.

👍 Reviews of The Portcullis Hotel

shearon B.

5/5

stayed there a little while ago and loved it...I received vip like treatment and the atmosphere was second to none. the room was spotless and the nightlife there was electric with music to suit all tastes. I definitely would recommend it to friends and family.

Donald G.

Where do I start? Friday night loud disco until 1am just below my room, windows old and broken, TV didn’t work tried several different ways to fix, no telephone in room to ring reception….no reception in fact just a bar. Shower room dirty and unkept, beds uncomfortable. I was told to come down in the morning to help myself to breakfast, I went down at 7.30am as I had to leave for work purposes no food or nobody there. All the empty glasses from the night before all left on the bar. No tissue in main toilets. I left with minimal sleep and no breakfast which I had paid for. I wouldn’t recommend this hotel to anybody, stay clear!

Lorna A.

1/5

Awful experience. Booked one night (I have visited same time last year) and my bathroom and bedroom had not been cleaned. Wet mud on the carpet and urine splashed on the toilet seat. Bed had been changed. No compensation offered by owner which is disgraceful. Had to find another place to stay.

Sightseer59549927926

Worst hotel I’ve ever stayed in. Music blasting until 1am, doors slamming. The rooms overlook the beer garden so all you can hear is drunk people shouting. Went outside in the morning to leave with sick all over the door. Rooms aren’t clean, dust everywhere. Bathroom is mouldy and smells. Fridge in room smells revolting like something died in it. Curtains are paper thin with bright lights outside so impossible to sleep. Management and staff aren’t interested

Sophia F.

2/5

Room was very dusty and cleanliness was below expectations. Bedding and towels were great, but that's about it. The en-suite had an unpleasant smell, like stale water. There was rubbish in the waste bin from the previous guest/cleaner. After cleaning the remote down from the thick layer of dust, we discovered that it didn't even due to corroded batteries. So no TV. We didn't realise it was a pub/nightclub venue, so bring a quality speaker if you're staying over a weekend!

Alison C.

I would strongly suggest avoiding this hotel at all costs unless you are desperate. ||On arrival, we were only warned of the late night disco by a staff member on signing in. The disco was on Saturday and started at 9pm and finished at 1am. The lights in the courtyard are very bright and bedroom 4's window was lit up like it was daylight. The noise was unbearable. ||We asked for a cup of tea in the bar as there was only 1 mug in the room when we arrived. The bar man did not have any teabags it would appear, until a man said he had a catering pack of Tetleys in the back of his van. We also had to ask for another toilet roll for the room as the only one provided was around 3/4 empty. ||The sash window in bedroom 4 was broken, held up by a block of wood, if you wanted to open it for ventilation. I think that this is a health and safety hazard personally. ||The room for breakfast could only be found after the cleaning lady downstairs had to ring someone on her mobile for advice as she did not know where it was. ||There is no food available on site apart from a miserable 'continental breakfast' which is basically mothers pride white bread in a packet, a toaster, and mini cereals. A fridge holds only cows milk, some butter in a tub and individual marmalades/jams.||To make a drink for breakfast head back to your room with the kettle and fill it up from your own basin tap, before returning again to the breakfast room. Also remember to bring your mugs from your room with you. The crockery was dirty as was some of the cutlery. ||Beds in room 4 had clean sheets but the sheets were straight onto the mattress with no mattress protectors. The beds were uncomfortable to say the least. ||The bathroom is a wet room with a glass shower door giving straight onto the bedroom- allowing the other occupant of the room to see someone sitting on the toilet. The shower floor area was stained and there was dirt in the corners by the toilet. The toilet area gets soaked as soon as you use the shower. |

Jase B.

5/5

Lovely Saturday night can hear everything but nice bed room clean.
No toilet paper or cups and teaspoon to stir and only 2 little milks I like at least 4 cups of tea in a morning.
I would stay again good old style and lovely place maybe 2-3 days next time because where they do meals were fully booked so must be good.

Chloe J.

1/5

absolutely disgusting!! the girl who served me was so rude her name is Ennis motley