The Secret Day Spa - Belfast

Leah H.

Had my very first spray tan done here at 26 weeks pregnant and I can honestly say I love it 🥲💖. Was advised on colour by staff and I couldn’t have had a better experience. I think spray tans being pregnant are the way forward.

Emma K.

Started going here about 8 months ago for gel polishes and haven't looked back since 🙂 pedicures are v luxurious as is the entire salon.
I always see Luna for my gel polishes and she is the reason I haven't gone anywhere else 🙂 great customer service and experience always and a total perfectionist ✨

Charlotte S.

Poor comms. re. online shop experience.

I placed an order on 27th December. By 2nd Jan I hadn't received confirmation of it being dispatched, and whilst this was over the New Year period there was only one bank holiday in this time and nothing on the website or order confirmation email to suggest the spa was closed during this period, or that there would be delays with orders being shipped. Orders I placed with other online shops were shipped and received in this period.

On 2nd Jan I emailed to ask for an expected shipping date. On 5th Jan, after receiving no response, I emailed to request my order be cancelled as I no longer needed it. I received a reply informing me that this would be looked into on the 6th. On the 6th I received no response but did get an automatic email to advise my order has been shipped which was left on my doorstep by DPD yesterday.

I'm really disappointed with this experience and now have an item I no longer require. I still haven't received any communication from the spa regarding my cancellation request, i.e. to acknowledge this wasn't actioned, apologise and/or offer a resolution. I haven't contacted them again as I'm not confident this would be fruitful and it would now be an inconvenience for me to ship back - which I tried to avoid by requesting a cancellation in the first place.

Annemarie J.

I've been going to the secret day spa for 2/3 months now and what I will say is how welcoming the staff are. I had a shellac polish on my nails and Chloe was fantastic. The negligee colour is my favourite.

Lauranna B.

I had my first facial and back massage today. It lived up to my expectations and definitely did not disappoint. It was an amazing experience from start to finish. The massage was great. I left feeling relaxed and refreshed. Grace was a lovely girl very friendly and welcoming and she is very good at what she does. Will be recommending this place to family and friends. Can't wait to book again.

Sarah T.

I absolutely love my visits to the Secret Day Spa, the second you walk through the door the place smells like heaven, the team are so friendly and welcoming and the atmosphere instantly relaxes you 🙂 I have a super busy and fast paced job so coming here after work is just the best way to wind down and fully switch off. I get my nails and waxes done at the spa, my nails always look perfect - and Dara’s nail art is fabulous! And no matter who you book in with, the team somehow manage to make waxing pretty much pain free and relaxed, I wouldn’t go anywhere else for my nails and waxes ever ✨

Nicholas S.

I'm very disappointed to be writing this review of my mother's recent nail and eyebrow appointment with Nika. She was looking forward to a warm, welcoming salon visit but unfortunately, the experience was the complete opposite.

From the moment my mother arrived, Nika was cold and unwelcoming. She barely greeted my mum or made any conversation during the appointment. My mother felt more like an inconvenience or just another client to rush through rather than a valued customer.

As Nika worked on her nails and eyebrows, my mom did not feel respected or treated with care. Nika seemed distracted and disinterested. Nika crated an atmosphere that was cold and clinical rather than the friendly, upbeat experience a salon visit should be.

By the end of the appointment, my mother was saddened by how unpleasant the experience had been. She had hoped for some cheerful chat but instead felt dismissed. Getting your nails and eyebrows done should boost your mood, not bring you down.

I hesitate to recommend Nika's services based on my mom's experience. All customers deserve to feel welcomed and valued. Unfortunately, the cold, dismissive service my mother received made what should have been an enjoyable self-care treat into an upsetting experience instead. I hope the salon considers feedback like this to improve experiences for other customers.

Kathryn M.

Fab mum to be massage and also shellac nails at the secret day spa. All the staff are friendly and attentive. The spa area is very relaxing and I felt refreshed afterwards! My shellac was brilliant, really well done and stayed on for weeks. Would recommend this place to everyone. Have been using the spa off and on for a number of years, will definitely be back! Thankyou