The Spa & Treatments at Cottons Hotel - Knutsford

Anthony. D. B.

I became a member 4 months ago in April 2024
It's A Small & Very Friendly Place!

With A Swimming Pool,Sauna,Steam Room,An Indoor & An Outdoor Jacuzzi.

With Top Class Reception Staff! ( Especially Phil The Manager Who Has Been There Nearly 30 Years! )

I Go There Everyday,& Never Get Bored!

& The Hotel Is Also Very Popular With Different Events & Nice Rooms,
Offering Good Food,& Free Use Of The ' Spa ' Facilities.
And The Car Park Always Seems To Be Busy, Proving How Popular It Is!

I Cannot Recommend Enough, How Good It Is, To My Family and Friends.

& Hope To Be A Member For A Very Very Long Time.

A Very Sincere Thank You To All The Staff Who Keep It In A Very Pristine Condition.

Regards

Anthony Domenic Beard.😉.

Callum W.

Loved every moment there; 5 stars for everything they provide. As soon as we left we wanted to come back.

Red T.

I went for a spa experience. The pool, sauna and hot tubs are shared with people who regularly attend the centre which felt like an odd juxtaposition. They all seemed to know each other and so we felt really out of place, especially as they gave us different robes. The venue was nice but surrounded by a car park. There was no food available except snacks, which I struggled massively with as we had booked a spa day. The spa areas were lovely and the staff there were amazing so that made it an enjoyable experience. I loved the relaxation room although there's a curtain that opens into the waiting room which is quite odd. I would recommend this place if you wanted to attend weekly to make friends but not for a spa day, although the massages were really good.

Carol J.

When I booked the treatment I was promised an email confirmation which I never received.
When I arrived at the spa although I rang the bell I had to wait until a guest eventually let me in.
When I entered the spa the card machine did not work. It was very stressful. I was told that I had to pay for the treatment before I had the treatment
and asked for cash.I don’t carry cash as I’ve never had a problem with Apple Pay I was made to feel like it was fault for not having cash.
I was offered refreshments which was basically water. Last time I had been there was a selection of teas, lemon water etc.
When I was taken to the room for the treatment I noticed straight away the cupboards that used to be full of products now empty and just full of stains.
The treatment itself was not luxurious like on my previous visits the products used was very sparingly and didn’t seem to be of the same quality it felt like what I would imagine a budget wowcher experience would be.
I was then taken to the relaxation area again told to help myself to the refreshments that again was only water unlike on my previous visits. Do not waste your money this is a cheap basic experience if you want to be pampered this is definitely not the place.

Rachel C.

Avoid if you want a relaxing experience! The poolside is rammed, more like a cheap package holiday on the costa del dol!
Changing rooms were filthy

謝文凱

Don't go if you have a scar on your body, I was denied entry because of a scar on my shoulder

Dani A.

Clean, great temperature, friendly and welcoming staff. Really comfy Sun loungers and nice poolside chat. They have a pool, indoor and outdoor jacuzzi, steam room, sauna, cold water shower. Highly recommended!

Anthony

Nice experience, and feeling of calm when we leave. Better to go in the evening after the children have gone as it can be quite noisy which spoils the peace. Lovely outdoor jacuzzi, nice touch to include a free hot drink as part of the visit. Friendly staff.