Titanic Spa - Huddersfield

umera I.

I received a 60-minute deep tissue massage as a gift from a friend and had my appointment today. The staff member who checked me in and guided me to the waiting area was warm, professional, and welcoming.

Unfortunately, the massage itself was extremely disappointing and far from what I expected, especially given the spa’s reputation. I came in with tension in my neck and shoulders, which I clearly mentioned on my consultation form and directly to the therapist. Despite this, the treatment felt more like light stroking than a proper deep tissue massage. I asked twice for firmer pressure, and while the therapist briefly adjusted, she quickly returned to the same light touch.

The actual massage lasted less than 50 minutes, although a full hour had been paid for. After the session, I was directed to a water fountain, only to find it out of service. Additionally, I was uncomfortable during the massage due to a lack of proper draping — the therapist made little effort to keep me appropriately covered, and a fan was blowing directly on me while I was mostly uncovered, leaving me cold for much of the session.

Overall, this was the least effective and least professional massage I’ve experienced. It did not meet even basic expectations for a deep tissue treatment, and I left feeling neither relaxed nor relieved of the tension I came in with. I won’t be returning, and I wouldn’t recommend this spa based on my experience.

Nurinda J.

Was my first visit here.
Was a lovely, relaxing treat.
Don't get me started on the accommodation,I'd have happily sat there a whole week,was phenomenal!
The meals were beautiful.
The bar was Insta worthy,and,the barman,Liam,was a very polite,knowledgeable young man.
Can't wait to return🥰

Alexandra R.

Had a lovely overnight stay spa break with friends. Food was fantastic, facilities were very nice, outdoor area so pretty and staff were great, some exceptional. Treatment was nice, apartment was great, surrounding area beautiful had a walk the morning after before I left along the canal and this topped off a lovely overnight stay. Would return. Hopefully soon 👌🏼

Charlotte H.

I was given a 90 minute deep tissue massage as a gift. I was really excited by all the excellent reviews. The premises is lovely, the lighting, music and scent were all very relaxing. The receptionist that showed me to the waiting area was very friendly and professional. The massage wasn’t very good, likely I was unlucky with the therapist. It was a cross between being tickled, and having an elbow dug into my shoulders and back. I understand that sometimes the forearm might be used in massage, but the elbow at the wrong angle is very painful and was used far too much. I felt bruised afterwards, and days later my back is still hurting. I wasn’t relaxed at all and my pain was worse than when the massage started (I have a condition that is normally helped by massage, so I have massages regularly). Aside from the bad massage, I found the receptionist on the phone to be quite unprofessional. When I tried to book, the receptionist was quite short explaining that if I ‘only’ had a treatment my booking must be Monday to Thursday. I haven’t mentioned which day I wanted, and I found it a bit hard to understand him. Rather than looking for other words to explain to me, he said the same thing 3 times, I eventually worked out what he was saying.

Helen E.

We had an amazing day and didn't want to go home. The whole experience from checking in to the treatments were smooth and all the staff are so helpful. We had a light lunch and both our meals were fabulous. We will definitely be back and stay over as everyone we spoke to said the accommodation was excellent

Kerry P.

This was our Third visit to the spa and some areas really let it down this time.

Welcome - this was great, the gents on reception when we arrived were friendly and welcoming.

Therapists & Treatments- 5stars! All brilliant, friendly and really good, relaxing treatments. Exactly what you need.

Spa facilities - not enough towels. Not enough hot tubs, we didn’t get to use the one outside as it was always busy (or you need to politely ask guests not to sit in it for hours so no one else can get in)

Rooms - sinks didn’t drain (we let them know about this last time) brown blinds didn’t work properly so it was very light this morning… they also looked pretty grim and old fashioned. Otherwise; They are comfortable but could do with a bit of TLC.

Restaurant: food is brilliant. Tasty, good portions, really good quality. Service on the other hand = really poor!
We headed to lunch at our allocated slot, queued for 15 mins, then asked if we had a booking by a very uninterested waitress… she walked off…. Came back, took us to our table where we waited a further 15 mins to have our order taken. (We were starving by this point!)

Dinner was a similar story, arrived at our allocated slot, though this time we didn’t queue we had to go and sit in reception and wait as our table wasn’t ready… to justify when I asked why, we were told it had just happened to some other people too… rather than an apology. Once eventually seated, further waiting to order and a long time waiting for food. 2 courses from a pretty limited set menu, should not take that long. Nor should you have to wait for a table time you don’t book yourself… staff need some extra training and to cheer up. The cute little plant pot on every table has a dry dead plant in it… it would be better to be removed than left there. Just odd.

Anyway, Next year we’ll try another spa I think.

denandphil H.

This was our third annual overnight visit to the spa, and it really doesn't disappoint. The overall package for the four of us was extremely good value for money compared to other spa locations. Everything you need is under one roof, so once booked in, straight away, you can start to enjoy all the facilities available to you. The staff are friendly and professional, and the treatments are amazing. Good menu choices and great food and drink. We love the convenience of our own apartments with everything you need for your overnight stay. We'll definitely be returning next year and would highly recommend it.

Gillian H.

Lovely spa experience. Slow check in, but spa areas well kept and clean. Excellent treatments. Could do with another outside jacuzzi as it took ages to get in.
Quiet rooms, lovely and relaxing. Overall really good time.