Trennick Mill - Truro

Danny V.

What a wonderful place to stop for a spot of lunch!
This place is absolutely gorgeous - near a lovely duck pond and just across the road from a decent sized play area for little ones
The food was delicious, and the staff took our dietary needs into account, and suggested appropriate alterations - they were also attentive and friendly
the restaurant itself was clean and there was a decent amount of seating both inside and outside
Well worth a visit!

K C.

Apparently the owner isn’t bothered about this review. Nobody reads reviews anyway! So here is my review that nobody will read anyway…

We were at the park and had to get lunch. It was close by so we went in, we’re given a table and served quickly. Told about a wait on food which we were fine with and carried on. The waitress was distracted by an emergency on a nearby table and my son had ordered the ham, cheese and pineapple pizza off the main menu. The cheese and pineapple pizza (which we hadn’t ordered) came out for my son and we assumed ham was hiding under the cheese. It wasn’t. We asked the waitress why there was no ham on the pizza, she bought out a plate of ham!! On leaving, we mentioned to the staff that our child didn’t like the pizza, it wasn’t what we ordered and could we have our £8.95 refunded because 1) it wasn’t what we ordered and 2) it’s a cheese and pineapple pizza! The waitress who took our order said no refund as we hadn’t mentioned anything before, we actually did and that’s why we were delivered a plate of ham! She went to find out from owner and apparently because they’d sold 11 pizzas and had no complaints they wouldn’t give a refund or even a partial refund. I said it wasn’t a complaint about the pizza, it was about not getting what we ordered. Out comes the owner! She said the order was read back to us (it wasn’t due to ongoing emergency on another table) and it’s our fault. Well, it’s not our fault though is it! It was their mess up and we paid for cheese, pineapple and bread (it looked pretty RANK!) and we told them this and she got uptight that I was calling their food rank. Well, if it looks like a duck and it quacks like a duck…

Tourist trap. Not looking after locals who keep them going through the cold wet winters. Absolutely diabolical, non existent customer service! The owner is what makes the business and even though the other staff did what they could and agreed with us not getting what we ordered and getting a refund, the owner said no and got aggressive! As soon as she came out the kitchen she was determined to argue instead of talking rationally about it which is shocking as an owner/manager!

Anyway, I won’t get a reply to this as “they don’t respond to negative reviews” and again, “nobody reads reviews anyway!”. What an amazing attitude to get by in business in a cost of living crisis. Puts me right off even spending money out on substandard food!

Jean

Good food friendly staff located adjacent to nature reserve and Riverside walks. Ice creams a large range. The ramblers lunch incorporates an excellent salad n home made cheese scone. The quiche is full of chunks of ham and mushrooms and home made.

Elizabeth M.

Our 2nd visit here to meet friends who live nearby.
A warm welcome by lovely staff. Excellent coffee & food, reasonably priced. Clean & comfortable. A lovely open fireplace making it cosy on a cold day.
Table reservations available & recommended at busy times.
Nice produce on sale.
Free parking nearby & a pleasant walk on a fine day alongside the Truro River to Sunny Corner.

Jared T.

Stopped in for a cream tea. The scone was so soft and warm and very delicious. Nice, easy walk from the heart of Truro along the river allowing life to slow down just a bit.

Sue L.

First time eating at The Mill. Took my elderly mother who loved the menu and enjoyed the prawn sandwich. I had previously called and asked about vegan options and the waitress was extremely helpful and advised me of several options. I had the open mushroom, spinach and vegan cheese sandwich with salad. It was delicious and the same waitress offered me balsamic as a dressing as I was told the regular dressing contained honey. All the waiting staff were friendly and efficient and my mum and I will definitely be returning again soon for a light lunch.

Ellie S.

Great place to sit inside and out. Always delicious food. Never fails to disappoint. Would highly recommend booking in advance as they reach full capacity very quickly. Lovely location in malpas.

Kirsty E.

Lovely place to eat next to the park. Amazing fresh home made pizzas. Friendly staff.