wilko - Oxford

Address: Templars Square Shopping Cent 1/2 The Square OX4 3UZ, United Kingdom.

Website: wilko.com
Specialties: Hardware store.
Other points of interest: Same-day delivery, Wi-Fi, Wi-Fi, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 793 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of wilko

wilko Templars Square Shopping Cent 1/2 The Square OX4 3UZ, United Kingdom

Wilko: A Comprehensive Overview

Wilko, a prominent retailer based in the United Kingdom, is known for its hardware stores and competitive pricing. This article delves into the details of Wilko, focusing on its location, specialties, and customer experiences.

Location

Wilko is situated at Templars Square Shopping Centre, with the address 1/2 The Square, OX4 3UZ, United Kingdom. Its strategic location in a bustling shopping centre ensures easy access and convenience for customers.

Specialties

Wilko specializes in hardware stores, offering a wide range of products at competitive prices. From paint and DIY tools to homeware and garden essentials, Wilko caters to diverse customer needs. Their commitment to competitive pricing is evident in the positive reviews, with customers often mentioning the affordability of products, such as the 5-litre white paint priced at just £7.

Other Points of Interest

Wilko offers several additional services to enhance the shopping experience:

Same-day delivery, ensuring customers get their purchases promptly.
Wi-Fi availability in-store, allowing customers to stay connected while shopping.
Multiple payment options, including debit cards, NFC mobile payments, and credit cards, for customer convenience.

Customer Opinions

Wilko has received 793 reviews on Google My Business, with an average rating of 4.2/5, indicating a high level of customer satisfaction. Customers often praise the store's brightness, cleanliness, and well-stocked shelves. The competitive pricing is another common point of appreciation, with customers frequently mentioning the affordability of products compared to other retailers.

However, some customers have raised concerns about the queuing system at the tills. While Wilko offers a card-only self-service option, some customers find it inconvenient and prefer a more streamlined checkout process. Despite this, the positive reviews overwhelmingly outweigh the negative, demonstrating Wilko's overall customer satisfaction.

Wilko's official website, wilko.com, provides a comprehensive online shopping experience, allowing customers to browse and purchase products online. The website also offers helpful guides on various topics, from DIY projects to home decor inspiration.

In conclusion, Wilko stands out as a popular choice for hardware and homeware shopping due to its extensive product range, competitive pricing, and convenient location. Despite minor drawbacks such as queuing at the till, customers generally express high satisfaction with their shopping experience at Wilko.

👍 Reviews of wilko

Rob D.

3/5

Like most Wilkinson stores this one is bright and well stocked and the goods are competitily priced, i thought this 5 litre white paint for just £7. The bad news is the woeful queuing for the tills, there is an option to serve yourself if you are paying by card, however this is a bit of a faff, and you feel like an unpaid staff.

Amanda L.

5/5

I received excellent customer service today. First Elizabeth kindly looked up a product on the stores stock website. She was so friendly and seemed very happy and polite. Sandra then took me to the item and gave me some advice regarding ideal products for my needs. She was also very approachable, friendly and content in her work. I will return to this store in the future I shall also recommend it to friends & family

Darrell W.

5/5

Love it been going there for years. They sell all sorts from food to garden stuff house hold stuff all cheap and affordable I love it. Got many garden stuff from there benches BBQs seeds I took to Malaysia that my misses couldn't get. Well cool place

Dessi V.

5/5

Always happy with wilko!! So reasonable price!!
I wish that there was another one in city centre. There were no smaller bins and if this could be added it will be even better.

Rachel C.

5/5

Usually the time that I go is quiet if you're picking up click and collect. Staff are friendly and sometimes there are great deals in store. If your looking for something that may have sold out at other Local wilko's try this one

Michal S.

2/5

Just went there to see if there was anything decent on sale since it went into administration, but no luck as the shelves were almost empty like for the last 2 years and there was not much on sale at all. Such a shame as it used to be a lovely place to shop.

Lorraine J.

5/5

I do like the occasional trip to wilko. They are very good at having in stock what is displayed on their website.

Not enough Staff available for checkouts which clearly frustrated waiting customers.

Always well stocked and always a good place to bargain hunt for household essentials.

S B.

3/5

This store has a great selection, everything you need plus other stuff you didn't know you needed. You can order online and collect it here too. Many people go to the pound shop near by but many products are cheaper in Wilko like cleaning wipes, hand wash and more!
Reason for 3 stars only - You have to check what you have been charged, the pricing can often be wrong (like special offer items being charged normal price) and items often have the wrong price on the shelf, sometimes there are no prices shown. The staff are hit and miss. There are some really nice ones but some are quite rude, one young guy treated me like I had the plague when he saw eczema on my arm.. They rush you at the checkout too, they start serving the next person when you are still trying to pack your stuff which makes me feel quite stressed.