Y Spa at The Waterfront Hotel - Lakes

Address: Great N Rd, Wyboston, Lakes MK44 3AL, United Kingdom.
Phone: 3337007667.
Website: yspa.co.uk.
Specialties: Spa, Day spa, Massage spa, Resort hotel, Spa and health club.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Appointment required.
Opinions: This company has 895 reviews on Google My Business.
Average opinion: 4.5/5.

Location of Y Spa at The Waterfront Hotel

3337007667

Y Spa, located at The Waterfront Hotel with the address Great N Rd, Wyboston, Lakes MK44 3AL, United Kingdom., is a perfect destination for anyone seeking relaxation and rejuvenation. With a specialty in spa, day spa, massage spa, resort hotel, and spa and health club, Y Spa offers a wide range of services that cater to every individual's needs.

The spa is situated in a serene and tranquil location that provides a perfect ambiance for relaxation. The spa's interior design is elegant and luxurious, which adds to the overall experience. The spa's services include various massages, facials, body treatments, and beauty therapies, all of which are designed to help individuals relax and unwind.

One of the unique features of Y Spa is its on-site services, which include a wheelchair-accessible car park, entrance, and toilet. The spa has a policy of providing equal access and opportunities to all its customers, making it an inclusive and accessible destination for everyone.

Y Spa has received 895 reviews on Google My Business with an average opinion of 4.5/5. These reviews speak volumes about the spa's exceptional service and high-quality treatments. Customers have praised the spa for its friendly and professional staff, luxurious facilities, and excellent value for money.

If you are looking for a spa experience that offers high-quality treatments, excellent service, and a luxurious environment, then Y Spa is the perfect destination for you. The spa is located in a convenient location, with easy access to public transportation and major roads. The spa's website, yspa.co.uk, provides detailed information about the spa's services, facilities, and pricing.

To make the most of your spa experience, it is recommended to book an appointment in advance. This will ensure that you get the treatment and time slot that you prefer. The spa's appointment system is easy to use, and the staff is always available to assist with any queries or concerns.

Reviews of Y Spa at The Waterfront Hotel

Adam Durcan

2/5

We were attending a charity ball at Wyboston Lakes in the evening so we decided to head down early and all have spa treatments beforehand to make a weekend of it. We were told we have pool and hot tub access anyway as we were staying at the hotel but when we arrived at the spa we were told it would be an extra £59 per person to access the hot tub / sauna of the spa (despite the £60-£70 each we already paid for massages / facials).
I would expect to be able to use the basic facilities with a treatment.
The treatments on offer were ok but rather vanilla and the treatment rooms lack acoustic insulation as you can hear people entering / leaving the other treatment rooms during what is supposed to be a relaxing time.
Staff were friendly so no issue there.

Valerie Roberts

5/5

What a day! First visit and it won't be our last.

Arrived late because of an accident on A421 but they were still very accommodating. Staff were super friendly and helpful, couldn't do more for you.

Had our lovely treatments - facial and hot stone massage and a beautiful mezze lunch.

Thermal Spa was amazing!

To top it all, Duty Manager Lorraine surprised us with vouchers for our next visit as we had missed about 15mins of our day.

Well worth the visit, would highly recommend and we are definitely going back again.

Thanks Y spa

Valerie & Margaret
17/10/24

Charlotte Burnell

2/5

Do not go here if you want a relaxing back massage! I booked in for a medium strength back massage as I carry stress in my shoulders and have a weak neck. Instead was given a mix of what I assume was some sort of sports / intense shoulder massage with a softer lower back massage (two stars for the latter). During the shoulder section the therapist was rubbing the bones on the inner edge of my shoulder blades and popping them back and forth. It was so painful that I couldn’t speak to tell them to stop. I came away feeling beaten up, all my neck and shoulder muscles have seized and I am still very sore and taking paracetamol over 24 hours later. I spoke to a friend and they had a similar experience! They booked in for a sports massage which they described as ‘brutal.’ Avoid unless you want to be seriously pummelled and feel sore after.

Millie Davies

4/5

Me and Mum really enjoyed our spa day here. We had the Murad summer vibes facial which was lovely and I also had a deep tension shoulder massage. Both treatments were very relaxing and felt great. Great options available within the thermal spa area and drinking water easily available throughout. All areas of the spa were lovely and clean and staff were very welcoming, professional and friendly.

My only criticism, and why a star was lost for me, was that we’d requested a plus size robe to be put in our locker. This robe was grey, when all the other “normal” ones were white. This really singled out the fact that we’d requested an alternative size and I didn’t feel was particularly inclusive of all body shapes & sizes. We went to the spa to have a relaxing day and enjoy ourselves, which we did, but was slightly tampered by the fact that no one else was wearing a grey robe - this left us feeling quite self-conscious when wearing it. Beside this, the day really was lovely and we enjoyed spending time together.

Caroline Harvey

5/5

Visited on a Wellness Spa afternoon. Check in/out was easy. Robes and towels were provided in the locker. A range of facilities available which were all clean and well maintained. Staff were friendly and helpful, especially Claire who was amazing and genuinely cared about customers well-being. Herbal teas and water provided throughout the afternoon. Changing rooms clean and dry, and Elemis products provided for customers use in the showers. Such an amazing experience, cannot thank you enough!

Lynne Driver

5/5

Lovely Wellness Wednesday afternoon beautiful venue relaxed comfortable great service & welcome from staff, remember your flip flops the poolside floor is very hot in the sun. Lots of different rooms to choose from. Complimentary mocktails fruit teas water. Clean comfortable changing rooms with good facilities.

Margarita Pl

5/5

Lovely place and service. Friendly and helpful staff always happy to assist. We've visited a few times for a Spa Day, had a wonderful time each time and will definitely be going back. No comparison with other spas (like Bannatyne for example). Highest level of service, great treatments (aqua massage, hot stone massage and face massage), and tasty lunch (mezze platter). Beautiful atmosphere, great for relaxation.

margaret butterworth

5/5

Food was very nice. Staff were friendly and very helpful. All spa areas were clean and in good working order. Atmosphere was very relaxing. Really enjoyed the chilling rooms and the outdoor pool. Would love to go again and would recommend.