Your Body Business Limited - Bristol

roisin C.

I love coming here, it is my treat to myself once every few months! I always get treated like princess 👸 Agata looks after me and as well as all her other clients, I can always feel so relaxed as soon as I walk in the door, and always feel like I've been to heaven and back after my massage! Cant recommend her and the girls enough keep doing what your doing it's GREAT ❤️😀

Troy B.

Absolutely amazing! Superb deep tissue massage; I've had no issues since and feel so flexible afterwards! I can't wait for my next treatment.

TC

Fantastic massage

Agata is fantastic and can adjust the pressure according to your needs. I've been going to see her for a couple of years and she is the best I've seen in a longtime and I've seen quite a few.

Rebecca M.

Had a lovely facial today with Niamh - it was my first visit and she made me feel really welcome and relaxed. The express facial didn't feel rushed at all, and my skin feels (and smells!) great 🙂

Connie T.

I love getting my nails done here. They offer reasonably priced shellac manicures and pedicures. Also Fab offers each season. All staff friendly and lovely environment. Recommended!

Neil E.

With reference to Liam Skinners' post, I booked for the massage on the 11th June (after 31st May deadline) with yourselves, and informed you that I had a Groupon voucher. At no point was I told this was no longer valid, regardless of the fact no email had been received from the old owners. I even asked if you needed the code and you said no, just bring the voucher to your appointment.
Therefore you were informed by myself and you failed to inform me at the time that the voucher was not valid, nor did you record this information.
Regardless of this, I did not find out until I arrived and parked up for the app, when i picked up the voice message you left me whilst I was driving.
I felt you could have taken some responsibility for the mix-up especially as I informed you of the voucher when I booked. You also could have taken into account the fact I only found out once I arrived, and there appeared to be little awareness of this inconvenience but instead seemed more concerned with passing blame onto others by stating I was a Groupon client and not a Your Body Business client, which (regardless if contractually true) is hardly the point as you were to conduct a massage as I was your customer at that point, it was the old owners responsibility, and even more insultingly saying that you hoped it wouldn't affect my view of the new owners.
I would have greatly appreciated some kind of recognition that a mistake had been made on your part as well as others, and some kind of gesture such as a discounted massage would have gone a long way in satisfying me that you did care that a mix-up had occured, however I have been left feeling entirely the opposite. I am sorry but this is all really poor customer service.
For the record, my friend contacted Groupon and they were very helpful and swiftly refunded him.

brudge79

Shocking excuse for a business, had multiple appointments cancelled at last minute, 1 they didn't even show up for to then have the most recent appointment cancelled, this has been ongoing since October as a gift with my now wife. Since writing a review on their Facebook page (which they deleted) they then say the email cancelling the appointment was a generic email sent to all customers. Very poor outfit and bad customer relations. Would steer clear, especially as there are so many other reputable businesses offering the same products at similar prices but with a level of professionalism far better than this.

Samantha P.

We had a couple's massage. The team made us feel really comfortable. Almost fell asleep it felt so great! Came away feeling really refreshed.